Support

Write to support@varak.app. Messages are read by the person who makes the app.

What to include

So a problem can be found quickly: the app version (Settings ▸ About), your device and system version, what you did, what happened, and what you expected instead. If a particular document misbehaves and you can share it, attach it — otherwise describe how it was made (scanned, exported from Word, downloaded).

Free features, VARAK PRO and how to buy it

Free, with no account, no watermark and no ads:

• Edit existing PDF text in place, in the document's own font
• Add text
• Fill forms and create form fields
• Sign: draw, type, or from a photo or file, background cleaned automatically; date stamp
• Highlight, underline, strike, comments, pen and shapes
• Scan with the camera or from photos: edge detection, crop, filters, ID-card mode
• OCR: recognize text and Make Editable
• Page tools: rotate, reorder, delete, insert blank or image pages, add PDF, crop, extract pages
• Find & replace
• Save, share and print
• Export PDF/A, PNG, JPEG and text
• Compress
• On-device AI: Ask the document, Explain, Rewrite, Translate

VARAK PRO adds:

• Export to Word and Excel
• Bank statement to Excel
• Redaction that removes the text, and find personal data
• Compare two PDFs
• Batch processing
• Document packs
• Headers & footers, Bates numbering, watermarks
• Certificate (digital ID) signatures

VARAK PRO is sold through the App Store in three ways. Monthly (US$1.99) and Yearly (US$14.99) are auto-renewable subscriptions, each with a 3-day free trial for eligible new subscribers; they renew automatically until cancelled. Lifetime (US$39.99) is a one-time purchase with no subscription and no renewal; lifetime buyers keep every Pro feature permanently. Buy from the Pro sheet in the app; Apple handles payment. Prices shown are US prices; local prices are set by the App Store. If you bought the earlier one-time Pro, it stays yours — tap Restore Purchases.

How to cancel

Open Settings ▸ [your name] ▸ Subscriptions on iPhone or iPad, or Account ▸ Subscriptions in the Mac App Store. Select VARAK PRO and cancel at least 24 hours before the period (or free trial) ends to avoid the next charge. Pro stays available until the end of the period you already paid for. Refunds are handled by Apple at reportaproblem.apple.com. Lifetime is a one-time purchase, so there is nothing to cancel.

Restoring a purchase

On a new device, open the app and choose Restore Purchases; it is always available. Use the same Apple Account that subscribed or bought Lifetime (or the earlier one-time Pro). Restore recovers an active subscription, a Lifetime purchase and an earlier one-time Pro purchase. Refunds are handled by Apple, not by us.

Where your files are

Documents are saved where you put them — in Files, iCloud Drive or a folder you chose. The app also keeps recovery copies of unsaved edits, so an interrupted session can be recovered.

Reporting something that looks wrong in a document

Keep the original. Send the original and the result, and say which page and which words are affected. A document that renders correctly elsewhere but not in VARAK is the most useful kind of report.

Questions and answers

Is VARAK the same as Waraq or Warraq PDF?

No. VARAK PDF Editor & Scanner is an app for iPhone, iPad and Mac (App Store id 6811138805), published by VARAK (support@varak.app). It is not affiliated with Waraq, Warraq PDF or other tools with similar names. “Varak” is the Turkish word for a sheet of paper.